Assoc. Dir , Technical Product Management

Job Description

In this role, the CLM Product Engineer will partner with business and IT stakeholders to lead the technical implementation, configuration, and enterprise rollout of the enterprise CLM platform. This role will report to the CLM Product Line Lead within Enterprise IT and serve as a crucial leadership position providing strategic and technical support for the expanded rollout of the CLM solution across the enterprise.

• Partners with business leaders to define and drive CLM technology strategy to enable business objectives
• Drives technical implementation of CLM solution across in-scope markets and functional areas
• Identifies and catalyzes opportunities to drive process efficiency and process improvement
• Provides an enterprise mindset and brings an outside-in perspective to the CLM implementation program with industry best practices
• Provides technical and business use expertise for the CLM platform, offering product recommendations and configurations
• Understands business needs and supports technical design of solutions, requirements documentation, and deployment expectations
• Monitors and manages team goals and performance, ensuring alignment with broader business goals and strategies
• Develops integrated project plans and drives teams to on-time, high-quality implementation
• Is accountable for configuration of the CLM platform based on approved designs, including template, intake, workflow, integration data flows, repository structure and security model, reporting, alerts, and dashboards configuration
• Ensures proper functioning of the configured solution through unit testing, post‑migration QA/QC, functional testing, system integration testing, UAT support, and oversees deployment of approved designs as part of the CLM rollout
• Contributes to project planning, organization, task management, decision‑making, escalations, and prioritizations from a technical perspective

Bachelor's degree

• Bachelor's degree or equivalent work experience
• 8+ years of experience in software implementation, focusing on enterprise systems across functional areas
• 5+ years of team leadership/management of staff; demonstrated ability to coordinate across stakeholder groups to drive business outcomes
• 3+ years of experience working with Docu Sign or related CLM technology
• Proven track record of successfully leading large‑scale implementation projects, including integrations with existing software applications
• Deep understanding of system implementation principles, methodologies, and tools, with hands‑on experience implementing integrations between systems
• Strong analytical and problem‑solving skills, with the ability to diagnose complex implementation and integration issues and develop effective solutions
• Willingness to travel up to 10% of the time for business purposes
• Motivated to build relationships at executive levels with technology, solutions, customers, and vendor groups

• Master's degree in science or technology discipline
• 10+ years of experience in software implementation, focusing on enterprise systems across functional areas
• 5+ years of experience working with Docu Sign or related CLM technology
• Two or more of the following certifications are preferred:
  Docu Sign CLM Administrator, Docu Sign CLM Workflow Developer, Docu Sign CLM Implementation Consultant, Docu Sign CLM Technical Consultant

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

$ - $

Medical, dental, vision, healthcare and other insurance benefits (for employee and family), retirement benefits including 401(k), paid holidays, vacation, and compassionate and sick days.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

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US and Puerto Rico Residents Only.