Associate Product Analyst – iSource

Responsibilities

• Work across the Trial Financial Management Product area to support programs that enable business partners to operate without obstacles.
• Build expertise on system validations and learn the end-to-end clinical process.
• Collaborate with stakeholders at all levels to uncover and communicate user needs.
• Plan, design and conduct testing activities, engage support teams and compile training and communication content for users.
• Apply a structured approach to discover, document and manage business processes and stakeholder needs.
• Gather insight into user journey, behavior, motivation, unarticulated problems, unmet needs and pain points.
• Work side by side with business stakeholders, product users, product managers and technical leads to ensure IT solutions are valuable and viable.
• Gather documentation related to the business process in the clinical domain and document business/user needs while tracing requests and responses.
• Continuously broaden expertise in the Clinical Trials business domain.
• Leverage business and user insights to form solution ideas and make prioritization decisions to maximize the value of IT solutions.
• Work with the business to identify value for initiatives and determine measurement approaches for achieving targeted business value.
• Be accountable for enablement, adoption and growth of the Integrated Trial Monitoring product.
• Build knowledge of existing solutions through IT communities and leverage them for business stakeholders.
• Partner with squad members—including scrum masters, technical leads and development team—to manage high-quality product delivery using Agile SDLC methodology.
• Ensure a healthy backlog of well‑formed epics, features and user stories that align with the roadmap and serve as delivery squad requirements.
• Follow and apply the Product Model principles to maximize business value.

• High school diploma required.
• Minimum 2years of experience as a Product/Business Analyst or similar role.
• Experience working within a global team.
• Open and receptive to listening; able to ask thoughtful questions.
• Curious and persistent; able to discern pain points, simplify complex problems, conduct root‑cause analysis and recommend improvements.
• Critical thinker who balances stakeholder and user needs while fostering collaboration.
• Adaptable to rapidly changing technology and able to apply it to business needs.
• Strong relationship management across expertise, geography and culture, regardless of hierarchy.
• Excellent organization skills and ability to manage competing priorities and coordinate among multiple people and groups.
• Self‑driven and capable of working independently.
• Outstanding communication skills – able to convey complex concepts in simple ways.
• Preferred experience in the pharmaceutical industry and an understanding of the Clinical Trials domain from the data collection and management perspective.

• Database Administration
• Measurement Analysis
• Program Management
• Risk Management
• Stakeholder Relationship Management
• Structured Query Language (SQL)
• Waterfall Model

Primary:
Rahway, New Jersey

• Medical, dental and vision healthcare and other insurance benefits for employee and family.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, compassionate and sick days.

Estimated range: $71,900.00–$. Eligibility for annual bonus and long‑term incentive may apply.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status and other legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.