Dir , Technical Product Management

In this role, the Contract Lifecycle Management (CLM ) Product Line Lead will drive the strategic implementation and ongoing evolution of its enterprise CLM platform, with a focus on Docu Sign CLM. This individual will play a critical role in a multi-year, complex global transformation program, serving as the primary business-facing product lead across internal stakeholders, the selected systems implementation partner, and the software provider.

• Create and communicate a robust a vision, strategy, and multi-year roadmap to evolve the CLM product line that is aligned to business priorities and enterprise technology standards.
• Provide leadership across 3+ products in the CLM product line across its full lifecycle, planning through delivery, adoption, optimization, and continuous improvement.
• Collaborate with stakeholders across GSF and IT delivery teams to contribute to overall company priorities.
• Establish and track product KPIs and success metrics to ensure measurable business value, user experience, and operational efficiency.

• Serve as the primary liaison between business stakeholders (Legal, Technology Procurement, Compliance, etc.) and IT delivery teams.
• Oversee team of analysts translating business objectives into clear product requirements, user stories, and prioritized backlogs.
• Facilitate trade‑off discussions across scope, cost, risk, and timing to drive informed decisions and outcomes.
• Proactively identify opportunities to standardize, streamline, and automate contracting processes across the enterprise.

• Act as a trusted advisor to executive business and IT leaders, influencing decisions and guiding outcomes across complex, cross‑functional initiatives.
• Build, grow, and support a team of Product Managers through hiring, coaching, mentoring, and providing feedback.
• Lead and drive CLM implementations, releases, and enhancements using strong PMO, and delivery, and risk management practices.
• Ensure delivery governance, documentation, and adherence to enterprise SDLC, security, and compliance standards.
• Coordinate change management and stakeholder communications to support successful deployments and adoption.

• Act as a subject‑matter expert in contract lifecycle and related business processes, deeply understanding stakeholder needs, pain points, and value drivers.
• Provide hands‑on product leadership and team building for CLM Product Team supporting configuration, workflows, templates, clauses, metadata, and integrations.
• Partner with architecture, integration, security, and data teams to ensure scalable and compliant solutions.
• Ensure technical decisions support long‑term platform sustainability, performance, and extensibility.

• Bachelor’s degree

• 10+ years of experience in product management, product ownership, or solution leadership roles, preferably in enterprise SaaS platforms.
• Enterprise leadership skills, including business savviness, strategic planning, execution excellence, change catalyst, Emotional Intelligence, networking and partnerships.
• Trusted advisor to business leaders with a track record focusing on data‑driven, user‑focused outcomes.
• Strong PMO and delivery leadership skills, including managing complex, multi‑stakeholder initiatives.
• Demonstrated experience owning and delivering enterprise‑scale solutions (CLM solutions strongly preferred).
• Proven ability to set product vision, define roadmaps, and deliver measurable business value.
• Experience leading and mentoring technical analysts or delivery teams.
• Excellent stakeholder management, communication, and executive presence to support delivery excellence to business partners.
• Experience partnering with Legal, Procurement, Compliance, or similar organizations.

Build, grow, and support a team of Product Managers through hiring, coaching, mentoring, and providing feedback

• Experience in organizational change management (transformation) and continuous improvement.
• Willingness to travel up to 10% of the time for business purposes.

• Master’s degree…