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Associate Director, Operations/Service Platform Lead - Hybrid
Job in
Rahway, Union County, New Jersey, 07065, USA
Listed on 2026-09-04
Listing for:
Merck
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Change Management, IT Project Manager
Job Description & How to Apply Below
- Work with cross functional teams to define platform management principles.
- Bring agile mindset to the teams for faster delivery, high integrity, and quality standards.
- Proactively engage with teams to drive solutions for blockers, risks, and issues on all programs.
- Track and manage portfolio program and projects.
- Define metrics and KPI’s aligned with organization’s strategic goals.
- Develop joint OKRs with partner organizations to ensure successful collaboration.
- Make effective decisions when presented with options.
- Communicate with leadership team to ensure project priorities are in alignment with organizational goals.
- Bring fresh perspective to streamline existing processes.
- Develop and deliver training to drive change management partnering with cross functional team and learning organization.
- Build and foster close working relationship with clinical trial teams to better understand changing business requirements and thereby able to better manage issues and mitigate risks to the platform.
- Manage effective stakeholder communications on issues and disruptions.
- Experience in a lead role executing/overseeing complex projects or organizational improvement initiatives preferred.
- Broad understanding of drug development
-safety, clinical trials, trial design, data management, trial operations, regulatory, privacy, ICH, and GCP preferred. - Strategic thinker with a proven track record in translating business strategies into clearly defined implementation roadmaps.
- Critical thinker.
- Demonstrated success in defining and executing high-impact technology and innovation road maps.
- Proven track record in leading large cross-functional initiatives focusing on business benefit outcomes and faster business adoption.
- Must have strong networking and relationship-building skills.
- Demonstrates the courage to assume personal accountability in challenging situations.
- Must have excellent oral and written communications skills - able to present information confidentially and effectively to leadership, peers, and team.
- Ability to influence without authority and successfully manage business stakeholders.
- Prior exposure to or demonstrated the use of design thinking and SDLC methodologies is desirable.
Job Responsibilities
- Work with cross functional teams to define platform management principles.
- Bring agile mindset to the teams for faster delivery, high integrity, and quality standards.
- Proactively engage with teams to drive solutions for blockers, risks, and issues on all programs.
- Track and manage portfolio program and projects.
- Define metrics and KPI’s aligned with organization’s strategic goals.
- Develop joint OKRs with partner organizations to ensure successful collaboration.
- Make effective decisions when presented with options.
- Communicate with leadership team to ensure project priorities are in alignment with organizational goals.
- Bring fresh perspective to streamline existing processes.
- Develop and deliver training to drive change management partnering with cross functional team and learning organization.
- Build and foster close working relationship with clinical trial teams to better understand changing business requirements and thereby able to better manage issues and mitigate risks to the platform.
- Manage effective stakeholder communications on issues and disruptions.
- Experience in a lead role executing/overseeing complex projects or organizational improvement initiatives preferred.
- Broad understanding of drug development
-safety, clinical trials, trial design, data management, trial operations, regulatory, privacy, ICH, and GCP preferred. - Strategic thinker with a proven track record in translating business strategies into clearly defined implementation roadmaps.
- Project Management experience is desirable.
- Critical thinker.
- Demonstrated success in defining and executing high-impact technology and innovation road maps.
- Proven track record in leading large cross-functional initiatives focusing on business benefit outcomes and faster business adoption.
- Must have strong networking and relationship-building skills.
- Demonstrates the courage to assume personal accountability in challenging situations.
- Must have excellent oral and written…
Position Requirements
10+ Years
work experience
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