CLM Product Analyst

Job Description

The CLM Product Analyst role will partner with business and IT stakeholders to drive the design, configuration, and continuous improvement of the Docu Sign CLM platform. The position leads requirements discovery, supports roadmap and backlog management, and ensures prioritized, standardized delivery of CLM enhancements that advance business objectives. This role also supports testing, issue resolution, and post-deployment support to ensure a stable, scalable, and high-performing CLM solution.

• Leads CLM business requirement gathering to understand enhancements needed
• Supports CLM roadmap development and maintenance of product backlog
• Coordinates across business stakeholders to prioritize needs for deployment that advance business objectives; maintain and manage CLM solution delivery plan
• Communicates CLM strategy to key business stakeholders and facilitates buy-in to achieve timely delivery
• Works closely with Product Line Lead and Product Manager(s) to support technical configuration of CLM solution based on business area needs, with a focus on process and delivery standardization
• Coordinates with business stakeholders to identify pain points within CLM processes and technologies
• Coordinate testing activities to ensure effective delivery of CLM solution
• Supports technical resolution of any CLM solution issues and incidents after deployment

• Bachelor’s degree

• 5+ years of experience in a technical IT and/or Project Analyst role
• 2+ years of experience working with Docu Sign technology
• One or more of the following certifications:
• Docu Sign CLM Administrator
• Docu Sign CLM Workflow Developer
• Docu Sign CLM Implementation Consultant
• Docu Sign CLM Technical Consultant
• Proven technical skillset to configure and maintain CLM solutions
• Strong analytical and problem-solving skills with the ability to drive initiatives to meet business objectives
• Ability to adapt quickly in a dynamic and complex environment
• Demonstrated ability working with Microsoft Office product suite
• Proven track record of communicating effectively across stakeholder groups
• Excellent organizational and time management skills, including the ability to manage support multiple projects and deadlines
• Product Analyst experience with Docu Sign or other CLM solutions

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern
• Competitive salary & incentive pay
• Pension and health insurance contributions
• Internal reward system and referral scheme
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card
• Vodafone, Raiffeisen Bank, Foodora, and discount programmes
• Up-to-date laptop and iPhone
• Parking in the garage, showers, refreshments, massage chairs, library, music corner

Adobe Sign, Document Design, Docu Sign, Strategic Objectives, Strategic Planning, System Designs, Task Management, Technical Project Management

• Employee Status:
  Regular
• Relocation:
• VISA Sponsorship:
• Travel Requirements:
• Flexible Work Arrangements:
  Hybrid
• Shift:
• Valid Driving License:
• Hazardous Material(s):
• Job Posting End Date: 09/20/2026
  * A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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