Network Data Analyst; Hybrid - NJ or TX

Job Description

We are seeking an experienced Network Data Analyst to join our Data Insights and Visualization team. The role will evaluate log and alert data from network components globally, providing insights for proactive decision making.

The Network Data Analyst will join the Data Insights and Visualization team to design, develop, and operate visual analytics and embedded tools that surface actionable, timely insights from network telemetry. You will be instrumental in integrating agentic AI agents and AIOps capabilities into dashboards and automation workflows so NCOS stakeholders can detect, triage, and resolve issues before they impact the business.

• Design and deliver end-to-end telemetry analytics and interactive dashboards that combine network flow, metrics, logs, traces, and business context to reduce time-to-insight and time-to-resolution.

• Identify, mine and normalize network data sources (Metrics, Events, Logs, Traces) and integrate them into real-time pipelines and visualization layers.

• Develop agentic AI agents and AIOps components that continuously analyze streaming telemetry to detect anomalies, infer root causes, prioritize incidents, and surface proactive recommendations to stakeholders.

• Embed AI-driven insights into visualizations and web applications so executives, product leaders, SREs and network engineers receive role-appropriate, actionable views.

• Build reusable visualization components, templates, and libraries for NCOS product lines to ensure consistency across routers, switches, firewalls, wireless, SD-WAN, and core application observability.

• Contribute to telemetry data quality improvement, and performance measurement initiatives for critical network components.

• Professional competencies

• Strong communicator who can translate technical analysis into clear, concise presentations for peers, managers, and executives.

• Passion for building simple, well-designed, and highly usable analytics applications that deliver measurable value to stakeholders.

• Collaborative team player able to coordinate cross-functional work and deliver on time.

• Exposure to large global network infrastructures (routers, switches, LAN, SD-WAN, firewalls, wireless).

• HS Diploma required

• Exposure to network monitoring, and observability tools such as Logic Monitor, Thousand Eyes, Big Panda, Dynatrace, Net Brain, Grafana Cloud, Zscaler ZDX, or similar.

• Practical experience working with Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG) frameworks, or building conversational interfaces (chatbots) that translate user intent into structured queries (SQL, API calls, or platform-specific query languages).

• 2+ years building visualizations and dashboards in BI/observability platforms such as Spotfire, Power BI, Grafana (Cloud/OSS), or equivalent.

• Proven experience building actionable dashboards and role-based views for executives, product owners, and engineers.

• Experience embedding visualizations in web applications and building reusable visualization components.

• Proficiency with one or more general-purpose programming languages and web frameworks:
  JavaScript (React/Vue), Python (Django/Flask), Java, or similar.

• Associate-level developer certifications (AWS, Python, SQL) or equivalent hands-on experience.

• Experience with knowledge graphs, causal analysis, or explainable AI applied to root-cause and dependency analysis.

• Familiarity integrating agents with ITSM/incident platforms (Service Now or similar) and network automation tools (Ansible, or similar).

• Opportunity to shape a next-generation Observability practice and directly influence operational reliability and stakeholder experience.

• Collaborative environment with NCOS product lines, SRE, network, and security teams.

• Competitive compensation, benefits, and support for continuous learning.

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