Security Sergeant

Job Overview

The RWJBH Security Sergeant supports and oversees the shift Security team. Security Sergeant ensures a safe and secure environment for all patients, visitors, and staff with blend of vigilance and compassionate service. You will be part of a team that represents the Organization using a positive attitude when on duty in all interactions. The officer balances the demands of security protocols with understanding and respect for those in the healthcare setting.

This role is central in upholding our commitment to safety, customer service, and supportive care embodied by our mission to compassionately protect and help the people, property, and quality of our health system, together.

• Responsible for Sergeant officer training and record keeping.
• Reviews all Security Officer's reports for completeness, accuracy and forwards it to the Security Manager/Director for review.
• Ascerts that officers are in proper uniform and that assigned equipment are available and operational.
• The shift Sergeant will escalate all irregular activities and concerns to the Security Leadership Team.
• Will be designated department representative at a number of committees and meetings.
• The Sergeant will assist staff scheduling and monitor overtime, call-outs, and tardiness.
• Conduct patrols and monitor facilities to maintain a secure environment for healthcare operations, adapting to indoor and outdoor posts as required.
• Provide professional customer service while vigilantly watching for and addressing potential security threats.
• Manage access control systems, perform data entry, and utilize Microsoft Office for incident reporting and administrative tasks.
• Demonstrate strong interpersonal and communication abilities to effectively engage with a diverse population.
• Respond to emergencies, participating in crisis de-escalation using certified training techniques.
• Other Duties - Duties, responsibilities and activities may change at any time with or without notice.

Required:

• High School Diploma or GED required
• Possession of a valid New Jersey Driver's License with eligibility to be covered by RWJBH insurance carrier.
• Ability to acquire certification for de-escalation training within ninety (90) days of hire.

Preferred:

• A minimum of one (1) year of customer service, security experience, or prior military service preferred.
• Proficiency in keyboarding/data entry and experience with Microsoft Office Suite.
• Strong command over verbal and written communication.
• Bilingual language skills to effectively communicate with a multilingual community preferred but not required. (e.g., Spanish, Portuguese, Polish depending on facility needs.)

• 11:00pm-7:30am
• Full Time

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ...and more!

RWJBarnabas Health is an Equal Opportunity Employer.