Team One Toyota - Automotive Service Cashier​/Receptionist

Job Location:

Gadsden Toyota - Rainbow City, AL 35906

Team One Toyota is hiring in our Service Department for a Cashier/Receptionist. The Cashier/Receptionist answers incoming telephone calls, greets visitors, and manages service and repair transactions. They handle payments, complete estimates and invoices, use relevant software, and ensure accurate financial records.

• Greets all customers in a friendly, professional manner and helps identify, confirm, and resolve customer concerns.
• Receives and processes payments for products and services.
• Answers dealership group phones and directs calls as necessary.
• Operates the complete POS system and other required software.
• Accepts responsibility and accountability for the money drawer.
• Coordinates questions and issues with the appropriate department personnel.
• Handles customer complaints or escalates when necessary.
• Attends all staff meetings, trainings, and educational classes as required.
• Follows all safety and security procedures.
• Performs other duties as assigned.

• High school diploma or GED required.
• Point-of-sale (cash register) and credit or debit card processing skills.
• Strong math skills and ability to handle financial transactions rapidly and accurately in a fast-paced environment.
• Ability to multi-task.
• Neat, clean, and professional appearance.
• Previous customer service or related experience preferred.
• Helpful attitude and friendly demeanor.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Highly trustworthy and security conscious.

Equal Opportunity

Employer:

Greenway Automotive Group is an Equal Opportunity Employer.