Bilingual Front Office Assistant

Overview

Bilingual Front Office Assistant (Administrative)

At A Woman's Choice, the front office sets the tone for the entire patient experience. As our Bilingual Front Office Assistant, you are often the first voice and first face our patients encounter. Your calm presence, clear communication, and attention to detail help patients feel supported from the moment they arrive.

If you enjoy helping people, staying organized, and working in a fast-paced healthcare setting where your work truly matters, this role may be a great fit.

• Welcome patients and visitors with warmth, professionalism, and respect
• Check patients in and out accurately and efficiently
• Confirm upcoming appointments using clinic software
• Communicate clearly with patients in English and a second language
• Help patients navigate scheduling issues or concerns that affect their visit
• Share clear, accurate information to support patient understanding
• Complete daily accountability and administrative forms
• Support front desk operations, medical records, and general administrative needs
• Handle light office tasks such as scanning, copying, faxing, and mailings
• Partner closely with the Clinic Manager to keep the day running smoothly

• A friendly, professional communicator who puts patients at ease
• Someone who thrives in a busy environment and enjoys multitasking
• Detail-oriented and dependable, even with repetitive tasks
• Comfortable taking direction and adapting to changing priorities
• Confident documenting information clearly and accurately
• A team player who takes ownership and follows through
• Aligned with and committed to A Woman's Choice values

• High school diploma or equivalent
• Passionately pro-choice
• Bilingual required (English and a second language)
• Prior healthcare or medical office experience preferred
• Comfortable using Microsoft Office, including Excel
• Flexible, reliable, and eager to contribute

• Full-time
• Must be available to work Saturdays

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance

Our clinics provide safe, effective, and affordable reproductive health services including:

• Medication and procedural abortions
• Miscarriage management care
• Pregnancy testing and ultrasounds
• Emergency contraception, birth control, and HIV/STI testing

We are licensed by state and federal agencies and certified by the National Abortion Federation.

• Welcoming & Compassionate - Every patient is treated with dignity
• Professional & Respectful - High-quality care delivered consistently
• Non-judgmental Support & Empowerment - We honor each patient's choices