Temporary Admin Support Specialist

The City of Raleigh Public Utilities Department provides water and sanitary sewer services to roughly 200,000 metered customers and a service population of over 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

This position functions as the primary clerical staff member serving the Resource Recovery Division which employs approximately 117 full time employees tasked with the operation and maintenance of the City of Raleigh Wastewater Treatment Plants (3). Staff assigned to this role will assist with clerical/administrative tasks, general data entry, coordinating mail and other correspondence, typing documents, maintaining and updating spreadsheets, ordering and maintaining supplies, and various levels of customer support both internal and external to the Division.

Assignment:
Temporary

This position will report to the Resource Recovery Facility, located at 8500 Battle Bridge Rd, Raleigh, NC.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Answers and direct calls
• Monitors screens for building entrance doors and vehicle entrance gate for visitor entry
• Completes general data entry
• Sends and delivers mail for the Division, picking up mail weekly from Raleigh Water Administration (One Exchange Plaza). Manages mailboxes, ensuring proper sorting labeling of mailboxes and proper delivery of mail. Signs for deliveries (Fed Ex, UPS, etc.) and notify building employees of delivers
• Monitors training room calendars and communicate with maintenance staff on set-up needs. Assists with training room management
• Schedules meetings, interviews and events, to include organizing food purchases when needed
• Orders office supplies and printing material (business cards, envelopes, etc.)

Education and Experience:

High school degree or GED required and three years of clerical/office support experience

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Licensing and

Certifications:

• Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Knowledge of:

• Modern office management practices, procedures, systems, and equipment
• Computer hardware, software and copiers
• Telephone, oral, and written communication
• Spreadsheet and Word Processing software, utilizing Microsoft 365 as assigned
• Filing systems

ADA and Other Requirements:

Work Environment and Physical Effort: Sedentary:
Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment: Work is typically performed in an office or similar indoor environment.

Work Exposures: Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to individuals who are hostile or irate.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.