COSS Support Specialist, Gaston

Position Overview

The County Support Specialist is a member of the staff of the North Carolina Cooperative Extension Service (NCCES). As a part‑time specialist, the primary responsibility is to provide specialized office support for staff and volunteers, program marketing assistance, and some administrative support duties for Extension program areas. The role requires fluent computer and marketing skills, excellent customer service, and basic accounting skills.

The Extension Support Staff's primary responsibility is to provide support to the Extension staff where assigned. The support staff cooperates with colleagues in NCCES and with county leaders to perform assigned responsibilities under the philosophy, objectives, policies, and procedures of the NCCES.

Graduation from high school and two years of office assistance and secretarial experience, or an equivalent combination of training and experience.

• Extensive knowledge of computer applications, including Microsoft Office Suite and Google Suite.
• Willingness to learn new relevant software programs as they become essential.
• Highly motivated with strong organizational skills and the ability to multitask.
• Ability to greet office visitors and assist them with their concerns.
• Answer the phone appropriately and take messages.
• Make decisions that reflect the facts of a situation.
• Work effectively with co‑workers to accomplish organizational goals and resolve problems.
• Interact with all staff to ease workload in other areas.
• Handle fees and write receipts according to NCSU and county government procedures.
• Create marketing and media pieces as appropriate.
• Assist volunteers with special programs and requests.
• Backup Administrative Assistant & other staff members as needed.
• Cover the office during staff lunch breaks and may work alone.

Experience in web‑page management, social media content publishing, newsletter design, and preparation preferred.

Valid Northwest Carolina driver’s license and reliable, personal transportation required within 60 days of hire and must be maintained.

• Anticipated hiring range:
  Starting at $32,562, commensurate with experience.
• Job Open Date: 02/27/2026.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply.

Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degrees must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.