Library Technical Assistant

Pay Grade

Assistant 5

This position assists in supporting and maintaining the daily functional library process of providing library services to all users.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Assist with acquisitions, collection development, circulation, reference service and input of bibliographic information into the online catalog
• Perform tasks related to interlibrary loan functions through Community College Libraries in North Carolina services, including online searching, ordering, recordkeeping, and compilation of statistical reports, routing and returning inter-library loan materials from other libraries
• Supports, and maintains the daily functional process of providing library services to all users
• Prepares, processes, and shelves or re-shelves as needed books, AV, serials and other materials on a daily basis
• Performs circulation duties, filing, and housekeeping
• Provides high level of customer service, partnering with other library staff as needed to address exceptions and concerns

• Ability to demonstrate excellent customer service skills
• Ability to exhibit good interpersonal skills and work well with others
• Intermediate skills with MS Office products, automated systems, and personal computer applications
• Ability to demonstrate excellent written and verbal communication skills
• Ability to demonstrate excellent analytical and problem solving skills
• Ability to demonstrate excellent organizational skills
• Ability to demonstrate accuracy inshelving and filing of library materials
• Basic knowledge of standard interlibrary loan practices and functions in an online environment
• Basic knowledge of the Library of Congress Classification System

• High school diploma or equivalent
• Two years experience working with the public in a library or office setting

• Experience with Library of Congress Classification System
• Experience with shelving and filing in a library setting
• Experience with library operational activities including non-public service functions
• Experience with standard interlibrary loan practices and functions in an online environment