Operations and Contract Administrator

Position Title: Operations and Contract Administrator

Location: Raleigh, North Carolina, United States

Description: We are offering an exciting opportunity for an Operations and Contract Administrator to join our Raleigh, NC office.

H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative solutions that move communities forward. With more than 139 years of experience and over 600 professionals across 32 offices nationwide, we combine deep technical expertise with the agility of a privately owned firm. From planning and design through construction, we manage the full project life cycle while continually advancing our capabilities, strengthening our national presence, and investing in the people who power our growth.

At H&H, you'll join a firm that is building on its legacy by aligning expertise, expanding opportunity, and positioning itself for long-term, sustainable growth.

Responsibilities

Operations and Office Management

• Support and optimize internal operational processes to improve efficiency and effectiveness, including spreadsheets, reporting, invoicing, project management and staffing plans
• Oversee office space and equipment management, including workspace planning, coordination, vehicle logs and equipment purchases and inventory
• Manage workplace safety programs and ensure compliance with applicable health and safety regulations
• Coordinate office access control systems, including issuing and managing employee and visitor access cards
• Serve as the point of contact for facility-related issues and coordinate with building management as needed
• Track and report on operational performance metrics and KPIs
• Assist in developing and maintaining standard operating procedures (SOPs)

Office Maintenance

• Ensure a clean, organized, and safe office environment by keeping all work spaces and common areas consistently well-maintained and presentable
• Support overall office administration by keeping facilities orderly, functional, and properly maintained

Vendor Management

• Manage relationships with office and operational vendors, including facilities services, supplies and inspection project vendors
• Coordinate vendor onboarding, contracts and performance monitoring
• Ensure vendors meet service level expectations and compliance requirements

Contract Administration

• Draft, review, and manage contracts, amendments, and related documentation
• Ensure contracts comply with company policies and legal/regulatory requirements
• Maintain contract records and track key dates, deliverables, and renewals
• Coordinate with internal stakeholders and external partners on contract terms and execution
• Support audits and ensure proper documentation and recordkeeping

Compliance & Documentation

• Maintain accurate records of operational, safety, and contractual documentation
• Ensure adherence to internal controls, policies, and procedures
• Assist with risk management and compliance initiatives

Requirements:

• Bachelor's degree in Business Administration, Management, Finance, Engineerning or a related field
• At least four years of experience in operations, contract administration, facilities coordination, or a similar role
• Working knowledge of workplace safety standards and office management practices
• Strong understanding of contract lifecycle management and operational workflows
• Excellent organizational skills with strong attention to detail
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with contract or office management systems is a plus
• Strong communication and interpersonal skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Preferred Qualifications

• Familiarity with compliance standards and regulatory requirements
• Experience with ERP, contract management, or office management software
• Exposure to access control systems or workplace security protocols

Benefits: We offer a professional work environment, competitive salary, benefits package, and 401(k).

EOE M/F/ DISABILITY/VETS

b-1949