Clinical Administrative Assistant

Overview

Clinical Administrative Assistant – Full-Time Position – Raleigh Location

Raleigh Orthopaedic is hiring a Clinical Administrative Assistant to provide administrative support for assigned physicians and providers. This role involves working closely with a diverse group of patients, visitors, and internal contacts across all levels of the organization.

• Provide administrative support to physicians and providers, including correspondence, reports, and documentation
• Coordinate provider calendars, meetings, conferences, and on-call schedules
• Complete disability forms, medical necessity letters, and other patient-related paperwork
• Schedule patient appointments, diagnostic tests, procedures, and follow-up visits
• Respond to patient calls and messages with professionalism, empathy, and confidentiality
• Maintain accurate documentation and facilitate timely communication between patients, providers, and referring offices
• Assist with presentations, special projects, and general office operations
• Work collaboratively with teammates to ensure efficient clinic workflow and excellent patient care

• High school diploma or GED required
• 3–5 years of progressively responsible administrative experience, preferably in a healthcare setting
• Knowledge of medical terminology and strong English grammar, proofreading, and written communication skills
• Excellent organizational, multitasking, and time management abilities
• Strong interpersonal skills with the ability to build positive relationships with patients, providers, and coworkers
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Ability to work independently while managing multiple priorities in a fast-paced environment
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

• $18–$22 per hour, commensurate with experience