Administrative Support Specialist College of Education

Administrative Support Specialist for the College of Education

This position is open for current NC State employees only, permanent or temporary. The Administrative Support Specialist serves as a key member of the College of Education Dean’s Office administrative operations team, providing administrative, operational, and programmatic support to college leadership and coordinating complex administrative functions, operational processes, communications, scheduling, facilities coordination, document management, records administration, and special projects.

• Provide direct, high‑level administrative support to the Assistant Dean, including complex calendar management, prioritizing commitments, and scheduling internal and external meetings efficiently.
• Manage and coordinate the Assistant Dean’s travel arrangements, including pre‑travel planning, authorizations, and reimbursements.
• Serve as an administrative liaison between the Assistant Dean and external stakeholders in professional education, accreditation partners, university leadership, and across the college’s academic and administrative units.
• Coordinate, plan, and support special events, meetings, trainings, accreditation activities, and initiatives hosted by the Assistant Dean for Professional Education and Accreditation.
• Compile, research, reconcile, and organize information, data, and supporting documentation for reports, presentations, accreditation materials, and operational initiatives.
• Draft, edit, proofread, and manage correspondence, reports, presentations, meeting agendas, minutes, and other complex written materials requiring attention to detail, accuracy, formatting, and confidentiality.
• Coordinate meeting logistics including scheduling, room reservations, technology needs, catering, materials preparation, and communication with participants.
• Maintain and organize records, files, and operational documentation in compliance with university procedures and records management practices.
• Monitor and assist with operational follow‑up items, deadlines, and workflow coordination related to accreditation and professional education initiatives.
• Support institutional and program accreditation efforts through coordination of materials, maintenance of records, scheduling, and assistance with reporting and compliance processes.
• Provide backup administrative support for field experience and licensure functions, including responding to student and K‑12 school inquiries, assisting with records management, and supporting operational continuity.

• Co‑manage college office day‑to‑day operations including shipping and receiving, managing departmental mail, and maintaining the college break room/cafe.
• Coordinate and support special events, projects, and operational initiatives for the Associate Dean for Research and Innovation and Assistant Dean for Operations.
• Provide advanced administrative and operational support for college‑wide initiatives, operational planning efforts, and strategic projects.
• Assist with administrative, operational, and research‑related projects involving data collection, information management, reporting, and coordination across multiple stakeholders.
• Independently resolve routine and non‑routine administrative and operational issues using university policies, procedures, and established practices while escalating complex matters as appropriate.
• Interpret and communicate college and university operational procedures, processes, and administrative requirements to faculty, staff, students, and external partners.
• Serve as a resource to faculty and staff regarding administrative procedures, scheduling processes, operational workflows, and Dean’s Office practices.
• Coordinate and support operational activities requiring collaboration with other college and university units to ensure efficient workflow and service delivery.
• Perform additional duties and special projects as assigned to support evolving operational and strategic needs of the college.
• Provide administrative support related to college‑level searches,…