Office Assistant, Academic Advising

This position provides clerical support to the Academic Advising department at Northern Wake Campus.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Receive customers and other visitors, determines their needs, and direct them accordingly
• Answer telephone calls, screen and refer calls when appropriate, take messages, and dispense information
• Routinely receive forms; ensure that they are accurate, legible, and complete

• Serves as the primary source of contact for university partners scheduling recruitment visits; distributes signage for visits throughout the NWC utilizing a variety of communication methods
• Provide customers with general information
• Communicate steps to the enrollment process
• Enter information into the Colleague database
• Assemble information for student packets and various events
• Compile data from worksheets and other forms to create reports utilizing MS Office Suite
• Serves as the primary source of contact for university partners scheduling recruitment visits; distributes signage for visits throughout the NWC utilizing a variety of communication methods
• Maintain an inventory of office supplies and order forms for the department
• Prepare internal and external correspondence using Microsoft Word
• Promotes continuous improvement by completing an annual benchmark project on an individual or group basis

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Excellent customer service and interpersonal skills

Working knowledge of MS Office Suite

A high school diploma or equivalent.

1 year of related work experience in an office setting or related

Associate's Degree

Related work experience in a Post-Secondary environment

TBD