Campus Operator

Campus Operator

As the first point of contact for students, faculty, staff, and visitors, you will create a welcoming and professional experience while keeping daily operations running smoothly. You will manage incoming calls, coordinate appointments, maintain scheduling calendars, distribute keys and visitor permits, and ensure the front desk operates efficiently. Additionally, you will occasionally assist with conference call coordination and provide administrative support to ensure smooth daily operations across the University.

Minimum Experience/Education
- High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications
- Experience operating a multi-line telephone system, including conference calling and call routing

Excellent customer service skills with the ability to communicate professionally and assist various groups of callers, visitors, faculty, and staff

Working knowledge of basic computer applications and office technology.

Ability to train, mentor, and support the onboarding of new employees.

Essential duties include managing incoming calls, coordinating appointments, maintaining scheduling calendars, distributing keys and visitor permits, and ensuring the front desk operates efficiently. Occasionally, you will assist with conference call coordination and provide administrative support.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.