Administrative Specialist I Exams

Agency Dept of Revenue Division Examination Job Classification Title Administrative Specialist I (S) Position Number  Grade NC08

About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING. This is an anticipated vacancy. The North Carolina Department of Revenue is currently accepting applications for an Administrative Specialist I (AS I) to work in the Central Examination Division’s Insurance Premium Tax and Reporting Unit. The Examination Division provides timely and effective assistance, advice, and information on tax matters to individuals, businesses, and governmental entities, and maintains the highest degree of integrity and public trust.

The primary purpose of the Premium Tax and Reporting Unit is to administer the State of NC insurance premium tax laws and regulations applicable to insurance organizations and the Insurance Regulatory Charge. The AS I’s primary purpose is to assist with the administration of the State of NC insurance premium tax laws and regulations applicable to insurance organizations and the Insurance Regulatory Charge.

This position’s essential duties are to:

• Update and maintain taxpayer information within the Insurance Premium database, including keying in of payments and tax returns
• Contact taxpayers by phone or written correspondence to obtain missing information needed to complete the processing of payments or tax returns
• Manage challenging or sensitive situations with courtesy, professionalism, and adherence to departmental guidelines
• Review and update 1099 NRS forms, ensuring completeness and accuracy in preparation for processing
• Contact closing attorneys by mail or phone for the incomplete or missing information

Knowledge

Skills and Abilities

/Management Preferences

Experience using Microsoft Word, Excel and Outlook
Experience using Microsoft Access Database
Excellent oral and written communication skills

Recruitment Range: $39,244 - $68,679

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
• Twelve paid holidays per year
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longevity pays lump sum payout yearly based on length of service
• 401K and 457 plans

Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal…