Oliver Wyman - Executive Assistant - Raleigh

Company:

Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press.

Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Visit our website for more details about Oliver Wyman:

Oliver Wyman is looking for an Executive Assistant and Workplace Administrator for our Raleigh, NC office. In this role, you will coordinate efforts for your Partners to help them meet their business goals and objectives while providing support to the Raleigh, NC office needs. Partners depend on you to collaborate with all parts of the business. Executive Assistants work closely with colleagues to share information and provide consistency.

As an Executive Assistant/Workplace Administrator, you will provide administrative support to 2-3 Partners and be the Office Services point of contact for the Raleigh office.

This is a Hybrid position based out of the Raleigh, North Carolina office and you will be required to go into the office approximately 50 percent of the time to support meetings, trainings and other community-building activities as needed.

Client Impact

• Viewed by clients as responsive, acting as central point of contact for Partners

• Complete a variety of administrative tasks including managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data

• Deliver a positive service experience to clients and work to build and maintain trusted relationships

• Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives

Based Teaming

• Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed

• Approachable and demonstrates a positive attitude

• Listens to others and is open to and respectful of all views

• Demonstrates inclusive behaviors

Work Smart

• Completes work to agreed standards

• Prioritize workload to deliver results on time

• Identify and elevate risks as necessary in accordance with company policies and procedures

Communication and Influence

• Convey clear written and verbal messages; presenting information in a way that is easy for others to understand

• Actively listen and seek clarification as needed

• Fair and respectful when communicating with others

Development and Leadership

• Attend trainings and firm events

• Respond to feedback and seek guidance as needed

• Set a positive example and acknowledge good work

OS Admin and Office Management

• Single Point of Contact (SPOC) for the Raleigh, NC office.

• Manage the office inbox and respond to user inquiries as needed in a proactive and customer service-oriented manner

• Conduct local office new hire orientation, including pre-boarding administration such as creating  and assigning seating; manage exit processes for leaving employees

• Provide content and updates for the office SharePoint page and post office announcements to the office Slack channel

• Order and stock office supplies, including café snack and beverage inventory and green initiative items

Workspace management

• Guide staff about meeting facilities and assist as needed with conference room and meeting needs, including all aspects of guest management, AV & ITS coordination, catering & other supplies.

• Assist staff with and how to use workspace for “Office as a Hub” philosophy

• Assist with internal office moves and refurbishment projects as needed

• Proactively work with Office Leader and other office teams to ensure the workspace is meeting staff needs

• Create and maintain an office guide for staff and visitors

• Maintain office occupancy database(s)

• Assist with special projects as needed

Facilities Management