Office Coordinator; Onboarding Center

Office Coordinator (Onboarding Center)

This is an internal posting for current NC State permanent and temporary employees, and candidates with RIF priority.

Posting Number - PG195177SP

Internal Recruitment
- Yes

Working Title
- Office Coordinator (Onboarding Center)

Anticipated Hiring Range - $49,000-$52,000

Work Schedule
- Monday-Friday 8:00-5:00 (on-site)

Job Location
- Raleigh, NC

Department
- Onboarding Center

About the Department
- The Onboarding Center serves as NC State's premier welcoming hub, dedicated to integrating new and transferring employees, while also supporting those who are departing the university. The Center simplifies the employment lifecycle by providing hands-on support for critical first-day tasks (such as federal compliance, payroll setup, and system access), coordinating university orientations, hosting campus engagement activities, and assisting separating employees to ensure their transitions are handled smoothly and professionally.

By partnering directly with college and divisional units, the Onboarding Center ensures every employee—whether permanent, temporary, or student—is supported throughout their journey, feeling valued, prepared, and connected to the university's vibrant culture.

Wolfpack

Perks and Benefits
- As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential

Job Duties
- As the first point of contact for the NC State Onboarding Center (OBC), the Office Coordinator helps create a welcoming and positive experience for employees throughout their transition to and from the university. This role combines exceptional customer service with day-to-day administrative and operational support, welcoming visitors, assisting new hires through the onboarding process, and supporting departing employees with offboarding.

The Office Coordinator also works closely with the Onboarding Center Manager to keep daily operations running smoothly, providing support with calendar management, special projects, and unit budget activities. If you enjoy helping people, creating positive experiences, and keeping things organized behind the scenes, this role offers an opportunity to make a meaningful impact on the employee experience at NC State.

Key Responsibilities include and are not limited to the following:

• Provide exceptional customer service and front office support by serving as a welcoming first point of contact for the Onboarding Center, responding to phone calls and general inquiries, managing the shared email inbox, researching resources, and scheduling appointments for new and separating employees.
• Support onboarding and employee transition services by assisting new hires with onboarding activities such as I-9 verification and One Card processing and coordinating registration and logistics for New Employee Orientation (NEO) in collaboration with campus partners.
• Support budget and financial operations by monitoring unit expenses, processing transactions accurately and timely, preparing budget reports, and contributing to short- and long-term financial planning.
• Contribute to an effective and welcoming workplace by identifying opportunities to improve office processes and services, communicating proactively, listening to and supporting colleagues, maintaining confidentiality, and exercising sound judgment when handling sensitive information.
• Promote a collaborative and flexible team environment by maintaining professional relationships, respecting colleagues and their ideas, meeting deadlines, sharing responsibilities, and providing cross-coverage to support the Center's daily operations.

If you are a welcoming, organized, and service-minded professional who enjoys helping others navigate new experiences, keeping details on track, and contributing to a collaborative team, we invite you to apply.

Other Responsibilities
- In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

Minimum Experience/Education
- Bachelor's degree; or an equivalent…