Donor Database & Development Coordinator

Description Position Summary

The Donor Database & Development Coordinator supports the fundraising and communications efforts of Neighbor Health Center, and is responsible for operating, maintaining, and enhancing the uses of NHC’s donor data, including gift entry and acknowledgement, queries and reporting, donor communication, and records management and review. The role also supports events, mailings and other important efforts to serve and engage NHC stakeholders which include: donors, patients, grantors, businesses, sponsors, Board, and staff.

The person in this role will assist with fundraising activities and administrative functions of the department. This role identifies, researches, cultivates, solicits, and participates in stewardship of donors and prospects. The position also provides oversight to timely management of grant applications and reporting on grant awards, working collaboratively with the Director of Development. The role collaborates with team members on events and other fundraising activities and provides day-to-day support on the Development database – working cooperatively with the Finance Department – and administrative duties for the Development Team.

• Manage the donor database, including creation of new constituent records and coordination of other database entries as needed; review and update records regularly for database integrity
• Create complex queries, exports, mail merges and reports on an ongoing and as needed basis
• Create and manage event records and registrations, appropriate and seasonal online contribution forms, and assist with associated collateral materials
• Conduct research to identify prospects (individuals and organizations) and document strategies to match prospects' interests to the priorities of Neighbor Health Center
• Establish best practices and develop and maintain database operating procedures

• Participate in the identification, cultivation, solicitation, and stewardship of donors and prospects including individuals, corporations, and/or foundations, working collaboratively with Development staff
• Provide project management and creative communications for donor touchpoints, emails, print pieces, and visits in collaboration with Development staff and CEO
• Support donor engagement goals, objectives, and initiatives
• Provide support for NHC events
• Manage and facilitate special projects

• Process all donations and create/coordinate gift acknowledgments
• Coordinate gift batch reconciliation process with Finance Department
• Create and manage pledges and pledge reminders
• Provide regular gift reporting and analysis to staff

• Manage the grants submission and reporting calendar, tracking grant submissions and awards within the donor database
• Collect and maintain filing system of grant supporting documentation

• Assist with short- and long-range development planning activities to create and implement fund-raising goals and objectives
• Support events designed to increase the visibility of Neighbor Health Center to external constituencies
• Perform supportive administrative functions of the development team

This description covers the primary responsibilities of the role, but it isn't meant to capture everything. Duties may change over time to meet the needs of the team and the patients we serve.

• Computer literacy in internet use and Microsoft Office suite tools
• Excellent organizational and analytical skills, and keen attention to detail
• Exceptional verbal, written and interpersonal skills and the ability to interact effectively with Clinic and Administrative leadership, prospects,…