Oliver Wyman - Executive Assistant and Workplace Administrator - Raleigh

About Oliver Wyman

About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

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Oliver Wyman is looking for an Executive Assistant and Workplace Administrator for our Raleigh, NC office. In this role, you will coordinate efforts for your Partners to help them meet their business goals and objectives while providing support to the Raleigh, NC office needs. Partners depend on you to collaborate with all parts of the business. Executive Assistants work closely with colleagues to share information and provide consistency.

As an Executive Assistant/Workplace Administrator, you will provide administrative support to 2-3 Partners and be the Office Services point of contact for the Raleigh office.

This is a Hybrid position based out of the Raleigh, North Carolina office and you will be required to go into the office approximately 50 percent of the time to support meetings, trainings and other community-building activities as needed.

• Client Impact Viewed by clients as responsive, acting as central point of contact for Partners Complete a variety of administrative tasks including managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data Deliver a positive service experience to clients and work to build and maintain trusted relationships
  
  Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives
• Based Teaming Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed
• Approachable and demonstrates a positive attitude
  
  Listens to others and is open to and respectful of all views
  
  Demonstrates inclusive behaviors
• Work Smart Completes work to agreed standards
  
  Prioritize workload to deliver results on time Identify and escape risks as necessary in accordance with company policies and procedures
• Communication and Influence Convey clear written and verbal messages; presenting information in a way that is easy for others to understand
  
  Actively listen and seek clarification and feedback and seek guidance as needed
  
  Set a positive example and acknowledge good work
• Development and Leadership Attend trainings and firm events
  
  Respond to feedback and seek guidance as needed
  
  Set a positive example and acknowledge good work

• OS Admin and Office Management Single Point of Contact (SPOC) for the Raleigh, NC office. Manage the office inbox and respond to user inquiries as needed in a proactive and customer service-oriented manner
  
  Conduct local office new hire orientation, including pre-boarding administration such as creating  and assigning seating; manage exit processes for leaving employees Provide content and updates for the office SharePoint page and post office announcements to the office Slack channel
  
  Order and stock office supplies, including café snack and beverage inventory and green initiative items
  
  Workspace management
  
  Guide staff about meeting facilities and assist as needed with conference room and meeting needs, including all aspects of guest management, AV & ITS coordination, catering & other supplies.
  
  Assist staff with and how to use workspace for "Office as a Hub" philosophy
  
  Assist with internal office moves and refurbishment projects as needed
  
  Proactively work with Office Leader and other office teams to ensure the workspace is meeting staff needs
  
  Create and maintain an office guide for staff and visitors
  
  Maintain office occupancy database(s)
  Assist with special projects as needed
• Facilities Management Daily maintenance of office space; ensure the office always remains a safe and…