Cashier, Administrative​/Clerical

Pay Grade:
Specialist 3

This position is a cashier at one of Wake Tech’s campuses. This position receipts student payments, non-student payments, assists students with inquiries, and performs various miscellaneous tasks.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Serves as cashier which includes collecting tuition, library, and campus fees; validating receipts and routing copies for deposit preparation and registration confirmation; and receiving payments by cash, check, credit cards, vouchers, sponsor ships, and over payments. Updates student accounts accordingly
• Serves as backup cashiers for other Wake Tech campuses as needed
• Routinely answers phones and responds to student voice mail and/or email inquiries as needed for Cashier’s office. This requires a working knowledge of the college’s tuition and fees payment plan, including how to sign-up; the college’s student refund process, including how to sign-up at Bank Mobile; financial aid; registration and records; and the Eagle Advantage book rental program

Assists the Financial Services and Business Services departments with miscellaneous tasks as needed, such as filing, copying, scanning, and maintaining files; distributing mail; and providing refunds for vending machine transactions

• Proficiency with Microsoft Office products and a calculator
• Ability to demonstrate excellent customer service skills
• Ability to quickly and accurately process transactions
• Ability to track transactions and accurately count money
• Ability to demonstrate excellent written and verbal communication skills
• Effective collaboration, critical thinking, and problem-solving skills
• Ability to maintain records accurately and consistently meet deadlines

• High school diploma
• Must be able to climb on a stool/ladder, reach, and/or squat to maintain accounting files in file room

• Notary public designation
• Prior experience in an office environment