Visiting Student Specialist; Part-Time Temporary

Pay Grade:
Specialist 5 The Visiting Student Specialist is responsible for evaluating external high school and college transcripts to determine appropriate course placement and registration eligibility for Visiting Students at Wake Tech. Specialists will review academic records, assess prerequisite fulfillment, and enter approved placements and overrides into college systems to facilitate accurate and timely registration. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Evaluates external high school and college transcripts to determine appropriate math and English placement based on prior coursework, GPA, and institutional guidelines
• Identifies Wake Tech course equivalents for external coursework and assesses whether students meet prerequisite requirements for requested classes
• Reviews and interprets student information across multiple systems, including Element
  451, Colleague, TES (Transfer Evaluation System), and Hyland On Base
• Accurately enters placement decisions and registration overrides into Colleague to ensure students are able to register for approved courses
• Determines whether to approve registration overrides for Visiting Students seeking to enroll in courses with prerequisite requirements
• Applies institutional policies consistently to ensure appropriate academic placement and maintain enrollment integrity
• Communicates with Visiting Students via phone and email to provide guidance, troubleshoot registration issues, and answer questions related to placement, prerequisites, and eligibility
• Clearly explains decisions regarding registration waiver requests and offer next steps or alternative options when necessary

Strong communication skills, listening, writing, and speaking

Ability to maintain records accurately and meet deadlines consistently

Demonstrates good organizational skills

Ability to perform normal duties with minimal supervision

Ability to exhibit critical thinking skills and high attention to detail

Intermediate skills with MS Office, Excel and One Drive

High School Diploma or equivalent

One year of experience working with student records, databases, or closely related experience

Associate's degree

Experience using Colleague/Datatel or similar student information system

Experience working in an educational environment or working directly with students at the college level