UTS - Temporary Office Assistant at NC State University

Essential Job Duties

The primary purpose of this position is to provide front desk reception, customer service, and payment/check distribution support for the department, specializing in payroll and accounts payable front desk operations. The position serves as the first point of contact for the office, handles incoming/outgoing mail, safely verifies and releases checks (AP, payroll, and ICT checks), logs hand-delivered payments, and provides general administrative support to the department.

Position Information

Posting Number PG196195TM

Position Number 48TT10

Position Type Temporary

Essential Job Duties

The primary purpose of this position is to provide front desk reception, customer service, and payment/check distribution support for the department, specializing in payroll and accounts payable front desk operations. The position serves as the first point of contact for the office, handles incoming/outgoing mail, safely verifies and releases checks (AP, payroll, and ICT checks), logs hand-delivered payments, and provides general administrative support to the department.

As a Pack member,
you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non-revenue generating sporting events for free.

Attain Work-life balance with our Childcare discounts ,
Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Job City & State Raleigh, NC

Department

System Information

Classification Title Temporary-Service Maintenance

Working Title UTS
- Temporary Office Assistant at NC State University

Work Schedule Onsite;
Monday
- Friday from 8 am - 5 pm

Other Work/Responsibilities N/A

Minimum Experience/Education High school diploma or equivalent and one year of related office experience; or an equivalent combination of training and experience.

Department Required Skills

• Basic understanding of program procedures, rules, log sheets, desktop guides, and office routines.
• Ability to use established filing systems and software to compile, organize, and review data (check logs, signature sheets, spreadsheets) with close attention to detail and accuracy.
• Competency operating standard office equipment and systems, including multi-line phone systems, MyPack Portal, Google Sheets, email inboxes, safe keypads, and shared drives.
• Ability to identify standard problems with established precedents and apply decision rules (e.g., mail routing, check releases) while properly escalating non-standard situations.
• Clear communication using established guidelines to greet visitors, answer phones, and explain direct-deposit or tax-assessment procedures while maintaining strict confidentiality.
• Ability to accurately document log entries and draft routine emails/memos using proper grammar, formatting, and program terminology.

Preferred Years Experience, Skills, Training, Education

• Familiarity with NC State University systems and resources (MyPack Portal, NC State website navigation).
• Knowledge of foreign national tax processes or specialized systems like Sprintax Calculus.
• Experience handling confidential financial records, handling secured check inventory, and navigating complex institutional desktop guides…