Program Assistant; Req

• Base Pay $38,695.00 - $43,208.00 / Year
• Employee Type Non Exempt FT
• Required Degree 2 Year Degree
• Manage Others No

Description

Wake County Smart Start is seeking a Program Assistant to provide comprehensive administrative and programmatic support to the Pre-K Department, ensuring smooth day-to-day operations, supporting family and community engagement efforts, and helping to implement key program activities.

• Benefits:Health, dental, vision insurance, 401(k) with matching, paid time off, life insurance
• Work Environment: This is a hybrid position with in-office meeting and task requirements. There is the ability to work remotely depending on the project schedule set by the supervisor. The position may require occasional work performed outside of standard office hours, including evenings and weekends.

• Process child applications and perform eligibility reviews
• Support attendance tracking and data entry
• Assist with database management, reporting, and evaluation tasks

• Coordinate meetings and events, prepare reports, and maintain department files
• Provide tech support for office equipment and ensure department supplies are stocked
• Update program materials and website content in collaboration with staff

• Greet families, respond to inquiries, and provide general support
• Assist with community events and represent WCSS positively
• Participate in team meetings and provide backup for other admin roles when needed

Wake County Smart Start (WCSS) is a 501(c)(3) nonprofit organization. We work to improve the quality, accessibility and affordability of childcare, preventative health and early intervention services and offer family support services-all delivered as part of a strong, diverse integrated early childhood system.

The ideal candidate will be a team player who is friendly, proactive, detail-focused, and passionate about early childhood education and equity. The Program Assistant reports directly to the Pre-K Manager.

Wake County Smart Start is an Equal Opportunity Employer.

• Education:Associate Degree in business administration or related field (or equivalent experience)
• Experience:At least 2 years of relevant professional experience
• Skills: Strong interpersonal, organizational, and communication skills;
  Proficiency in Microsoft Office Suite and comfort with databases;
  Spanish fluency preferred

The Pre-K Program assistant provides comprehensive administrative assistance to departmental staff, ensuring efficient operations and assist s Wake C o unty Smart Start staff as requested .

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Programmatic Implementation Support
• Administrative Assistance
• Family and Community Engagement

• Accept and process child applications for eligibility to include income analysis, data entry, application review, and follow-up
• Provide support with all aspects of the monthly attendance process to ensure that it is completed accurately and timely
• Assist with maintaining databases, including initial setup, updates, and entry of information, applications, screenings, and other pertinent information, as required
• Assist with evaluation and monitoring duties including but not limited to collecting and organizing documents, scheduling, preparing reports, and following up
• Assist in the collection and tracking of pertinent information and documents

• Provide administrative support to departmental staff including but not limited to preparing reports, staff calendar maintenance and updates, communication with other WCSS departments, filing, mailing, faxing,…