Receptionist & Social Media Coordinator

Anne Till Nutrition Group | Raleigh, NC (in-office)

We are looking for a Receptionist / Administrator to manage our front desk and support day-to-day operations at our dietitian and nutrition consulting practice. You will be the first point of contact for patients and visitors, provide administrative support across the organization, and help with marketing and educational materials.

This role combines front-desk customer service with content and design work for social media You will welcome patients, coordinate scheduling and correspondence, and also create and schedule social media posts and educational handouts in Canva.

A successful candidate is warm, organized, and comfortable multitasking. You should be able to handle urgent matters promptly while keeping the office running smoothly and supporting our patient-facing communications.

• Greet and welcome patients as soon as they arrive
• Answer, screen, and manage incoming phone calls
• Keep the reception area tidy and stocked (pens, forms, brochures, educational materials)
• Provide accurate information in person, by phone, and by email
• Receive, sort, and distribute mail and deliveries
• Follow office safety procedures and control access at the front desk
• Order front-office supplies and maintain inventory
• Perform clerical duties: filing, photocopying, scanning, and faxing
• Update calendars and schedule appointments and visits
• Conduct appointment reminders
• Monitor wait times and patient experience
• Enter data in the Electronic Health Record (EHR)
• Verify insurance benefits using online tools and phone
• Work in billing software and help resolve insurance questions
• Process payments
• Support billing and other administrative departments as needed

• Create social media posts for the practice
• Schedule posts according to the practice calendar
• Design new educational handouts in Canva for patients and the nutrition consulting practice
• Support marketing initiatives with simple graphics and patient-facing materials

• Proven experience as a receptionist, front-office representative, or similar role (medical office experience preferred)
• Comfortable with Apple computers, Google Workspace, Dropbox, Gmail, Canva, and Microsoft Office
• Experience with EHRs
• Experience with medical billing/coding and insurance verification preferred
• Hands-on experience with office equipment (printers, scanners, fax)
• Ability to create graphics and documents in Canva
• Professional appearance and attitude
• Strong written and verbal communication
• Resourceful and proactive when issues arise
• Excellent organization, multitasking, and time management
• Customer-service mindset

• Type:
  Full-time
• Location:
  
  Raleigh, NC 27613 (on-site; not remote)
• Setting:
  Medical / nutrition private practice

• 1 year working with health insurance companies
• 1 year as an administrator in a medical office or practice
• 1 year as a receptionist
• Health, dental, and vision insurance
• Paid time off
• Waiting period may apply

Facebook:
AnneTillRD

• This position is a mix of front-desk operations and creative/marketing and social media support. Candidates who enjoy both patient-facing work and creating clean educational graphics will be a strong fit.