Administrative Specialist

Agency Dept of Administration Division Surplus Property Job Classification Title Administrative Specialist I (S) Position Number  Grade NC08

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved.

The North Carolina Department of Administration is seeking applicants for an Administrative Specialist I, for our State Surplus Property division. This division offers surplus property received from state agencies and the University System to other state agencies in need, and/ or sells to qualifying non-profit organizations and the public.

• Ensure work is being performed correctly, timely, and is adhering to all applicable policies, procedures, and laws.
• Coordinate administrative support for the surplus disposition program in conjunction with the Administrative Services Supervisor.
• Interpret and implement established policies, procedures, regulations, and laws for the disposition of surplus property statewide.
• Excellent customer service is a priority. This position has extensive public contact with program clientele, employees, other departments, and the citizens of NC.
• Provide services at the front desk by receiving payments for auction awards and for our retail warehouse store, notarizing vehicle titles, ordering duplicate titles, processing default fees, and assisting customers.
• Main presenter for online training for new users of the SSPA database- responsible for the roster, communication, and classroom set up.
• Assist in format, content, and agenda of the SSP training program and assist in developing an in-person presentation.
• Assist in the online auction system in the absence of the Administrative Services Supervisor.
• Additional duties as assigned.

This posting will close at 11:59pm the night before the end date.

MAX SALARY FOR THIS POSITION IS: $49,650 Recruitment Range: $39,244-$49,650

NOTE:

"See Resume" is not acceptable to show work history.

Ability to communicate effectively both orally and in written form. Ability to multi-task in a fast-paced environment. Experience with Microsoft Office and work-related online information processing systems. Examples include retail inventory control systems, invoicing, and office management systems. Documented experience multitasking and prioritizing duties in an office or retail environment. Documented experience with preparing and presenting training classes. Documented administrative abilities to include some or all the following: filing, record keeping, planning, keeping calendars, scheduling, time management, decision making, and documenting events and activities.

Experience utilizing a multi-line phone system. Ability to develop and maintain effective relationships with others to encourage and support communication and teamwork. Documented history of providing excellent customer service and of resolving customer issues positively while following up on customer service issues. Thorough knowledge of office procedures, methods, and practices. Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading, and office terminology to compose and/or proofread reports,…