Hospitality Administrative Assistant

WHO are we looking for?

CAPTRUST is seeking a part-time Hospitality Administrative Assistant will provide general support to the Hospitality team and Administrative Professionals team and is responsible for helping create a warm, vibrant, and positive atmosphere for employees, guests, clients, and prospects. This role provides support for catering, meetings, trainings, office hospitality services, and day-to-day headquarters operations. The ideal candidate is someone who enjoys working with people, takes pride in delivering exceptional service, and embodies the CAPTRUST spirit of hospitality.

This is a part-time position scheduled for 30 hours per week.

• Assisting in the stocking, rotation, presentation, and overall flow of The Exchange and auxiliary kitchenettes
• Assisting with light kitchen prep work as needed
• Assisting with delivery, setup, and breakdown of catering orders for meetings, trainings, and special events
• Assisting with conference room setup and ensuring meeting spaces are clean, organized, and ready for use
• Greeting and assisting guests, vendors, clients, and visitors in a professional and welcoming manner
• Accepting deliveries and verifying accuracy
• Assisting with inventory management and ordering supplies for hospitality and office operations
• Assisting with Concur expense reporting and invoice processing as needed
• Adhering to food safety and sanitation standards in accordance with health code requirements
• Providing administrative support for office hospitality initiatives, employee events, and special projects
• Assisting with front desk and administrative team coverage when needed
• Providing backup support to the mailroom
• Supporting administrative professionals with headquarters office needs as assigned
• Complete special projects and additional duties assigned

Minimum Qualifications:

• High school diploma or equivalent required; associate's degree preferred
• Previous customer service, hospitality, retail, restaurant, office support, or administrative experience preferred
• Excellent phone etiquette and verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with Microsoft Teams preferred
• Ability to learn new systems, processes, and procedures quickly

Desired Qualifications/

Skills:

• Impeccable ability to maintain confidentiality and integrity
• Serve colleagues and clients with the highest professionalism and maintain a strong commitment to providing quality service
• Energetic, eager to learn, and willing to cooperate
• Self-motivated with the ability to work both independently and under direction to create a positive experience for clients, team members, strategic partners, vendors, and guests
• Being a model of hard work, timeliness, positive attitude, support of team, and support of the firm's values and mission
• Ability to build successful, collaborative, and trusting relationships and get along with diverse personalities
• Exceptional organizational skills; ability to multi-task in a dynamic environment
• Comfort with being a team player and doing whatever is needed, big or small
• Ability to handle a high volume of tasks with attention to detail and a high degree of accuracy
• Possess a high propensity and aptitude for excellent customer service
• Ability to identify and offer solutions for improvement
  
  Is an example to others by effectively following all firm standards, practices, and procedures
• Ability to stand for long periods and perform light physical tasks when needed
• Ability to lift and carry items weighing up to 20 pounds
• Demonstrates flexibility and willingness to assist across hospitality and administrative functions to support the needs of the headquarters office

WHAT can you expect from your career at CAPTRUST?

Our…