Transitions Specialist

Job Title:

Transitions Specialist

Department:
Operations

Reports To:

Director of Onboarding and Compliance

Employment Type:

Full-Time

Work Environment:
Corporate Office – Raleigh, NC

The Transitions Specialist supports successful onboarding, integration, and stabilization of newly acquired, developed, or transitioned self‑storage properties. This role focuses on execution, coordination, and follow‑through across transition activities, working closely with Operations, Compliance, Accounting, IT, and third‑party partners. This is a non‑managerial, individual contributor role.

• Support property transitions related to acquisitions, new property onboarding, and third‑party managed locations.
• Assist with transition checklists, timelines, and task tracking.
• Coordinate transition‑related activities across internal departments.
• Serve as a secondary point of contact for sellers, vendors, and internal stakeholders.
• Track outstanding items and elevate risks as needed.

• Assist with operational setup including access, systems configuration, and documentation.
• Support due diligence follow‑up and validate property data.
• Verify readiness of auctions, delinquency workflows, and tenant communications.
• Support on‑site visits to validate cleanliness, safety, signage, and unit status.

• Ensure transition documentation is complete and properly stored.
• Support compliance verification related to lien laws and auction requirements.
• Assist with identifying and correcting compliance gaps.

• Assist with property setup and validation in facility management systems.
• Track transition progress and prepare leadership updates.
• Identify recurring issues and improvement opportunities.

• Partner with field teams, auditors, and vendors to ensure smooth transitions.
• Support post‑transition stabilization efforts.
• Perform other duties as assigned.

• Associate’s or Bachelor’s degree preferred, or equivalent experience.
• 2–4 years of operations, property management, or compliance experience.
• Strong organizational and documentation skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency in Microsoft Office and collaboration tools.
• Willingness to travel as needed.