Director Merchant Sales

Overview

This is a national leadership opportunity for a strategic sales leader who wants to build, grow, and shape a Merchant Services business – not just maintain one. You’ll lead a team driving new client acquisition, expand relationships across small business through middle market and enterprise clients, and partner closely with bank leadership, product and referral channels to accelerate growth.

We’re looking for someone who:

• Has led high-performing sales teams with a strong track record of building, coaching and retaining sales talent.
• History of delivering results through data-driven sales management, pipeline, discipline, and performance accountability.
• Thrives in a relationship-driven, collaborative environment
• Brings experience in merchant services, payments, treasury or financial services
• Ability to influence leaders and collaborate across multiple business lines
• Understands pricing strategy and market competitiveness
• Enjoys coaching teams and influencing strategy

You’ll have visibility with key stakeholders and senior leadership, real impact on revenue growth, and the ability to help modernize payment solutions for businesses across the U.S.

Bachelor's Degree and 10 years of experience in Financial Services and Merchant Sales experience OR High School Diploma or GED and 14 years of experience in Financial Services and Merchant Sales experience

Preferred Qualifications:

• Certified Payments or Treasury Professional
• Advanced knowledge of merchant products and payments industry
• Ability to travel 2-3+ times per month, including overnight
• Preferred to reside in southeastern, US

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at