Organizational Change Manager

At Rapid Scale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

Are you ready to be the driving force behind transformation at Rapid Scale? We’re looking for an experienced and inspiring Organizational Change Manager (OCM) to lead strategic change initiatives for a sales organization that is forging a new path starting with high‑impact Sales operating model, go‑to‑market, and process transformations initiatives.

If you have a proven success record supporting sales transformation initiatives and are passionate about helping people embrace change, creating meaningful communication, and aligning organizational shifts with business goals, this role is your opportunity to make a lasting impact.

• Successful adoption of new processes, tools, ways of working, and related behavior/cultural shifts
• Cross‑functional collaboration and multi‑directional communication between work streams, teams, organizations, enterprise partners, and connected change initiatives to build program and stakeholder management muscle at Rapid Scale
• Stakeholder management and engagement by ensuring our people and our leaders are informed, involved, and empowered, and present every step of the way
• Overarching sales enablement through the development of training assets, communication campaigns and channels, and change activities to bring this audience on the transformation journey
• Creation and management of typical change deliverables and activities
• Strong relationships with other OCM practitioners and partner teams/resources to realize efficiencies and create consistent change experiences for all stakeholders
• Clear, holistic OCM Strategy to drive the success of mission‑critical programs

• Develop and execute change management strategies that align with business objectives and project/program goals across all in‑scope sales transformation initiatives and related programs
• Deliver a Change Impact Analysis and resulting recommended actions/strategic approaches to communication, enablement, training, stakeholder management, and business readiness
• Proactively identify and address resistance to change using proven frameworks and data‑driven insights
• Partner closely with project leaders, technical teams, HR, and business stakeholders to assess change impacts and develop mitigation plans
• Design, administer, and analyse longitudinal change surveys
• Align change management efforts with organisational goals, culture, and employee experience
• Coach leaders at all levels on their role in change, equipping them with tools and guidance to support their teams
• Facilitate focus groups or develop and drive other stakeholder management activities for impacted audiences
• Provide support and co‑management of an established change network; identify Sales Change Influencers for participation and partnership
• Develop and launch strategic communication plans and tactical execution that clearly articulate the "why," "what," and "how" of change, fostering transparency and excitement
• Conduct training needs analysis and related tactical asset delivery sprint plan to create learning experiences that prepare impacted employees and other stakeholders for success with new systems, tools, and workflows
• Facilitate and manage hands‑to‑keyboards change activities for technology previews ahead of go live
• Provide agile and responsive go‑live support
• Monitor adoption and usage metrics; gather feedback and adjust strategies as needed to ensure continued momentum and impact
• Develop appropriate hyper‑care support and close out of all OCM deliverables, business readiness measurement, and delivery of a sustained adoption plan and hand‑off to appropriate business owners

• Bachelor’s degree in Business, Psychology, HR, Sociology,…