Operations Support Manager

Employer Industry: Business Operations and Support Services

• Salary up to $95,000.00
• Opportunity for career advancement and growth within the organization
• Comprehensive benefits package including health, vision, dental insurance, and retirement savings plans
• Supportive and collaborative work environment focused on continuous improvement
• Opportunity to lead a team and drive operational excellence across multiple functions

• Lead Business Operations support functions, ensuring accuracy and operational discipline across the account
• Own end-to-end People Data workflows, ensuring roster accuracy and organizational data integrity
• Build and maintain Smartsheet solutions to enable scalable Business Operations workflows
• Identify and eliminate inefficiencies in core workflows, delivering measurable improvements
• Provide responsive support to internal customers while maintaining strong governance and consistency

• 5+ years in business operations, operations support, people operations, or a related function
• Strong analytical and reporting capability;
  Workday reporting experience preferred
• Proven ability to lead teams and manage competing priorities in a high-volume environment
• Excellent written and verbal communication skills for effective collaboration across departments
• Advanced Smartsheet experience required for managing operational workflows and reporting

• Demonstrated experience in process improvement and workflow design
• Knowledge of Lean/Six Sigma methodologies
• Proficiency in Microsoft Office, particularly Excel and Power Point
• Experience using Power BI or SQL for reporting purposes
• Strong understanding of operational controls and governance standards

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