Business Analyst; ServiceNow Exp

Need Business Analyst (Service Now Exp)

Implementing business processes in Service Now

Proven experience in business process analysis, requirements development, implementation, testing and documentation Working knowledge of the application development life cycle Strong analytical and conceptual skills Proven working knowledge of business process improvement and process modeling Demonstrated strong written and verbal communication skills and experience with Microsoft Suite The ability to take complex end-user requirements to automated process workflow Ability to work independently and with a team

Managing business analysis work or projects with distinct deliverables to a solution

Identifying and documenting business processes, issues, value levers, metrics, and capabilities

Collecting, organizing, and analyzing data

Completing analysis and documentation of as-is capabilities

Conducting interviews to gather business requirements

Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking

Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.

Supporting change management and communications programs and activities

Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks