Senior Director, Customer Success & Outcomes Orchestration
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-27
Listing for:
Spectrum
Full Time
position Listed on 2026-08-27
Job specializations:
-
Business
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Rapid Scale is seeking a Senior Director of Customer Success to own outcomes and value realization across the customer lifecycle. You will orchestrate Sales, Delivery, Operations, Consulting, Support, and billing to protect revenue and drive growth for enterprise clients.
You will build scalable programs, playbooks, and executive-level discussions with customers to ensure measurable outcomes. The role emphasizes retention, renewal readiness, and expansion enablement, requiring a strong strategic
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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