Senior Business Analyst

Added Sep 03, 2026 Senior Business Analyst (46370) Raleigh, NC | Temp to Perm Apply

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Fulcrum Consulting, an LRS company, is seeking a Senior Business Analyst with our client in Raleigh, NC.

Our client is seeking a Senior Business Analyst to work closely with business and technology stakeholders to understand current-state processes, identify opportunities for improvement, and translate business needs into clear, actionable requirements.

This role will focus heavily on process mapping, requirements gathering, business analysis, and process improvement across both business and technology environments. The ideal candidate is naturally curious, comfortable working with stakeholders at all levels, and able to connect business problems to practical technology and automation solutions.

The Senior Business Analyst will also help clients identify opportunities to leverage automation, AI, and emerging AI-enabled tools to improve efficiency, reduce manual work, enhance decision-making, and improve the overall customer or employee experience. You do not need to be an AI subject matter expert, but you should understand the capabilities and practical applications of modern AI tools and be able to recognize where they may provide value.

Business Analysis & Requirements Gathering

• Partner with business and technology stakeholders to understand business objectives, challenges, needs, and desired outcomes.
• Lead discovery sessions, interviews, workshops, and requirements-gathering activities.
• Translate business needs into clear functional and non-functional requirements, user stories, process requirements, and acceptance criteria.
• Facilitate discussions between business users, technology teams, and other stakeholders to ensure alignment.
• Identify gaps, dependencies, assumptions, risks, and opportunities throughout the analysis process.
• Challenge existing processes and requirements when appropriate to ensure solutions address the underlying business need rather than simply replicating the current state.

Process Mapping & Improvement

• Document and analyze current-state ("as-is") business and technology processes.
• Develop future-state ("to-be") process models that improve efficiency, quality, scalability, and user experience.
• Identify process inefficiencies, bottlenecks, redundant activities, manual work, and opportunities for standardization.
• Facilitate process improvement workshops with stakeholders.
• Analyze the relationship between business processes, systems, people, data, and technology.
• Translate process findings into actionable recommendations and implementation requirements.

Automation & Digital Transformation

• Work with clients to identify opportunities to automate manual, repetitive, or inefficient processes.
• Evaluate processes to determine where workflow automation, system integration, low-code/no-code solutions, or other technologies could provide value.
• Help assess potential…