Principal Transactional Excellence Leader, Record-to-Report

Job Responsibilities
Enterprise Transformation & Process Excellence

• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and accurate performance baselines; identify previously unmeasured work.
• Drive root-cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies (DMAIC, DMADV/DFSS) to improve and redesign transactional workflows.
• Perform root-cause analysis, evaluate process capability, validate outcomes, and implement sustainable controls and governance.
• Partner with process owners and Solution Architecture teams to align process, technology, and system capabilities.
• Quantify business impact through improvements in cost, quality, speed, risk, and productivity.
• Coach leaders and teams in continuous improvement disciplines and capability building.

• Define and maintain enterprise transactional standards and exception-management protocols across Record-to-Report (R2R).
• Design AI-enabled and automated workflows that follow a standardize-before-automate approach and Lean principles.
• Collaborate with Solution Architecture to maximize existing platform capabilities before pursuing custom solutions.
• Partner with Process Intelligence teams to advance process mining, conformance monitoring, and performance analytics.

• Advise Global Process Owners and senior leaders on value-stream design, governance, and performance management.
• Support enterprise scorecards and value-realization frameworks tied to SG&A outcomes.
• Lead ETS training, certification, and practitioner development programs.
• Mentor transactional excellence practitioners and functional improvement leaders.
• Serve as a founding member of the ETS Office, helping establish operating rhythms, standards, governance, and integration frameworks for future acquisitions.

The expected annual salary range for this role is $165000 - $242000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

• Bachelor's degree from an accredited institution.
• Minimum 10 years of experience leading process improvement and business transformation initiatives for Record-to-Report Value Stream.
• Authorized to work in the United States without current or future employer sponsorship.

• 12+ years of experience driving process improvement and transformation within transactional and corporate functions such as Finance, HR, Procurement, Legal, Communications, Shared Services, or Corporate Operations.
• Lean Six Sigma Master Black Belt certification with experience coaching and developing practitioners.
• Demonstrated expertise applying DMAIC and DMADV/DFSS methodologies with documented, measurable results.
• Strong analytical capabilities, including process capability analysis, statistical validation, and performance measurement.
• Advanced process mapping skills, including value stream mapping, SIPOC, and swim-lane analysis.
• Experience establishing enterprise process standards, operating models, or business systems across multiple functions and regions.
• Hands-on experience using process mining platforms (e.g., Celonis) to drive process improvements.
• Experience implementing automation, RPA, and AI solutions within transactional or back-office environments.
• Working knowledge of ERP transaction processing and configuration, including approvals, controls, matching logic, tolerances, and master data management.
• Proven ability to influence executive leaders and drive enterprise change without formal authority.
• Experience improving knowledge-work processes where the primary output is information, decisions, or documentation.
• Formal change management certification or expertise (Prosci, ADKAR, or equivalent).
• Experience helping build a Center of Excellence, transformation office, or shared-services organization.
• Familiarity with modern data platforms and human-in-the-loop AI solutions.

All positions may require participation in video…