More jobs:
Executive Director, Customer Outcomes & Success
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-09-09
Listing for:
Spectrum Business
Full Time
position Listed on 2026-09-09
Job specializations:
-
Business
Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Rapid Scale is seeking a Senior Director, Customer Success to own the business outcomes and value realization for strategic enterprise customers. You will orchestrate across Sales, Delivery, Operations, Consulting, Support, and Billing to ensure seamless delivery and measurable results.
In this role, you will design and evolve CS programs and playbooks by segment (Diamond, Platinum, Gold), lead executive discussions on value, and drive renewal and expansion through data-driven governance and
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