Senior Project Lead Field Director

• Responsible for direct oversight of Ambassador Regional Project Leads and their teams and of IQVIA Ambassador Project Training team.
• Communicate with client Ambassador Director on a regular and timely basis.
• Ensure that IQVIA Force have the appropriate resources and operational support required to deliver on both patient and client expectations.
• Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization.
• Attend and jointly lead weekly program staff meetings in conjunction with the client leadership team.
• Identify opportunities and participate in the development of operational strategies, tactics and resources required to drive performance and optimize value for patients.
• Collaborate with client and IQVIA Senior Leadership to support KPI development.
• Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery.
• Provide patient support activities as directed for other client programs and initiatives.

• Responsible for direct oversight of Ambassador Regional Project Leads and their teams and of IQVIA Ambassador Project Training team.
• Communicate with client Ambassador Director on a regular and timely basis.
• Ensure that IQVIA Force have the appropriate resources and operational support required to deliver on both patient and client expectations.
• Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization.
• Attend and jointly lead weekly program staff meetings in conjunction with the client leadership team.
• Identify opportunities and participate in the development of operational strategies, tactics and resources required to drive performance and optimize value for patients.
• Collaborate with client and IQVIA Senior Leadership to support KPI development.
• Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery.
• Provide patient support activities as directed for other client programs and initiatives.

• Ability to travel 60-80%

• Associate’s degree or higher.
• 8+ years of leadership experience within nursing services, patient support programs, healthcare operations, pharmaceutical services, or related healthcare environments.
• Budgetary management experience.
• Must be able to manage multiple tasks and have excellent organizational skills.
• Ability to examine business environment and develop/execute in response to market opportunities.
• Working knowledge of the market including trends and issues as they relate to the patient journey and insights.
• Ability to travel (40-60%)
• Ability to lead and drive for results in cross-functional teams.
• Strong planning and prioritization skills.
• Strong and effective presentation skills; excellent communication skills – both written and verbal.
• Initiative and vision: develop strategy and deliver results.
• Drive and enthusiasm.
• Exceptional interpersonal skills and the ability to build and inspire support for initiatives.
• Ability to build and maintain relationships with third parties using good negotiation skills.
• Proven success working with or within patient advocacy organization or other patient health-related, communicate focused organizations providing services to targeted populations.
• Fully competent in MS Office (Word, Excel, PowerPoint)

• Bachelor’s Degree
• Registered Nurse
• Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP) Ambassador Program or comparable operational supervision experience (3+ years) as Field Manager (DM or higher) experience.
• Project Management experience.
• Incentive Compensation Plan development and execution.
• Veeva / Sales  Database experience.

Note:

This role…