Pricing Business Analyst

The application window is expected to close on: 09/29/2026

The CX Pricing Operations (CXPO) team acts as the backbone for services pricing across the entire CX portfolio, ensuring our financial strategies align with market realities. We bridge the gap between product management and finance, translating complex business goals into actionable pricing strategies and SKU mappings. Our team thrives on precision and collaboration, working across functional boundaries to maintain the health and integrity of our global pricing data.

Joining us means being at the center of Cisco’s monetization strategy, where your work directly impacts how we deliver value to our customers and partners worldwide.

As a CXPO Pricing Business Analyst, you will play a pivotal role in maintaining the accuracy and efficiency of our global services pricing lifecycle. You will execute complex price changes and service mappings, ensuring all systems are synchronized and aligned with our strategic goals. You will perform regular data integrity audits to identify and resolve discrepancies, safeguarding the financial health of our service offerings.

You will partner with cross-functional stakeholders to navigate dynamic business requirements, transforming complex data into actionable insights that support informed, strategic decision-making. Additionally, you will support competitive benchmarking projects to inform our broader pricing strategy. By developing and refining repeatable processes, you will directly contribute to the operational excellence and scalability of our pricing team.

We value demonstrated skills and practical experience. To be considered for this role, you must meet the following requirements:

• 2–4 years of practical experience in business operations and data analysis.
• Demonstrated proficiency in SQL for data extraction, manipulation, and analysis.
• Intermediate proficiency in Microsoft Excel (e.g., pivot tables, lookup formulas, logical functions, data validation).
• Proven experience managing large, complex datasets with a high degree of accuracy.
• Demonstrated ability to proactively identify operational obstacles and follow through on tasks to deliver reliable outcomes.
• Strong verbal and written communication skills, with the ability to engage in constructive debate to resolve challenges.

• Experience in translating complex business problems into structured project plans.
• Proven ability to synthesize data-backed insights into recommendations for senior stakeholders.
• Experience in process re-engineering or building repeatable playbooks to drive operational scalability.
• Experience with Cisco internal pricing and quoting tools (e.g., CCW) or comparable enterprise-level pricing/quoting platforms.
• Hands-on experience leveraging AI tools for advanced data analysis, predictive modeling, and generating actionable business insights.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with…