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Complaint Analytics & Oversight Analyst

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Tranzact Holdings, LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Data Analyst, Regulatory Compliance Specialist, Financial Analyst, Business Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Tranzact Holdings, LLC is seeking an Agent Oversight Analyst to support the analytical work behind the investigation lifecycle, including reviewing and prioritizing complaints, tracking cases against SLAs, and turning data into leadership-ready trends and metrics.

The role emphasizes risk thinking, pattern recognition, and root-cause analysis beyond routine checklists, with responsibilities spanning intake, caseload analysis, reporting, and cross-functional coordination.

We are looking to fill the Complaint Analytics & Oversight Analyst position at Tranzact Holdings, LLC in Raleigh, NC, United States.

This opportunity is part of our work in Finance, Legal.

The advertised compensation is 55.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Complaint Analytics & Oversight Analyst role in the description above.

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