AI-Driven Workforce Manager: Call Center Analytics
Listed on 2026-10-07
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Business
AI Business & Operations, Data Analyst, Change Management, Business Analyst
Guitar Center Inc. is seeking a Workforce Manager to oversee workforce planning and scheduling for our call center, driving optimal staffing, service delivery, and sales results.
You will develop dashboards and reports for leadership, lead adoption of AI-based solutions, and collaborate with Sales and Operations to translate workforce insights into productivity improvements. This role emphasizes cross-functional impact and measurable outcomes.
Step into the AI-Driven Workforce Manager:
Call Center Analytics role at Guitar Center Inc. in Raleigh, NC, United States and grow with us.
All applications are reviewed carefully by our team.
The position is based in Raleigh, NC, United States.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 85..
We aim to respond to suitable candidates as soon as possible.
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