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Bilingual Customer Service Rep HelpDesk/Support Spanish Customer Service

Hybrid Medicaid Customer Support Specialist

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: iT Resource Solutions.net,inc
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A client-focused resource management firm in Raleigh, NC is seeking a Customer Service Specialist II to provide exceptional service in a hybrid role. You will assist North Carolina Medicaid recipients and providers with claims and benefits inquiries while managing inbound calls. Candidates should have a High School Diploma/GED and 1+ years of customer service experience. This position offers a structured training program transitioning to a hybrid schedule, requiring 3 days in the office per week.
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