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Head of Customer Success: Enterprise Outcomes
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-02-03
Listing for:
Cox Enterprises Inc
Full Time
position Listed on 2026-02-03
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading technology firm in Raleigh is seeking a Senior Director of Customer Success to drive customer outcomes and value realization. The ideal candidate will have over 12 years of experience in a leadership role within Customer Success or related fields, particularly in B2B technology. Responsibilities include orchestration across various teams, ensuring smooth handoffs, and maintaining proactive communication with stakeholders.
Strong interpersonal skills and a data-driven mindset are essential for this position.
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