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Strategic AI-Powered Customer Success Manager

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Zendesk Group
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Manager to drive product adoption and ensure customer success through strategic partnerships. This role requires a minimum of 5 years of experience in Customer Success or related fields, with a strong understanding of SaaS and AI. The successful candidate will take ownership of customer relationships and leverage analytical skills to enhance the customer journey.

Excellent relationship-building and commercial acumen are essential for this position, which offers a dynamic and impactful career path.
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