Call Center Optimizer
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-03-01
Listing for:
Vxi Family
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
A dynamic customer service company in Raleigh, NC is seeking a dedicated individual to monitor real-time call volume and manage staffing for the contact center. The ideal candidate will hold a high school diploma or college degree and have at least one year of experience in a call center environment. Key responsibilities include real-time analysis of staffing levels and ensuring adherence to schedules.
A strong focus on integrity, teamwork, and customer service skills is essential for success in this role.
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