Hybrid Customer Support Specialist — Time-Tracking Platform
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-11
Listing for:
Timerack
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Timerack, a Raleigh-based provider of time-tracking solutions, seeks a Customer Support Specialist for a full-time hybrid role. You will assist clients using our platform via phone and tickets, troubleshoot issues, and guide users through features to ensure smooth operations.
The role emphasizes cross-functional collaboration, documenting resolutions and contributing to product usability improvements based on client feedback.
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