Frontline Bilingual Legal Intake Specialist

• Work alongside a close-knit team spread across NC & SC to answer and route calls from injured people.

• Handle fast-paced calls with a high degree of empathy for difficult circumstances.

• Be the first voice people hear when they call, potentially handing them their check at the end of their case.

Requirements

• Customer service, call center, or sales skills. (1-3+ years of related experience is a plus.)
• Strong computer/typing ability (data entry, Microsoft Word, and Excel).
• Excellent time-management, communication, and attention-to-detail.
• Bilingual (English/Spanish), preferred but not required.
• Available for an 8hr shift between the hours of 8am-6pm, M-F.

🔍 ATS Optimization Keywords
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Hard Skills

• customer service
• call center
• sales skills
• data entry
• Microsoft Word
• Microsoft Excel

Soft Skills

• empathy
• time-management
• communication
• attention-to-detail