Client Services Representative

Client Services Representative

Client Services Representative needed to provide Client Interaction & Communication: greet and check in clients, manage in-person and phone inquiries, respond accurately and empathetically to complex questions, and clearly explain hospital policies, estimated costs, and deposit requirements.

• Greet and check in clients.
• Manage in-person and phone inquiries.
• Respond accurately and empathetically to complex questions.
• Explain hospital policies, estimated costs, and deposit requirements clearly.

• High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking skills.
• Exceptional customer service skills and the ability to interact professionally with clients, faculty, and staff in demanding situations.

• Attend non-revenue generating sporting events for free.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.