Front Desk & Guest Experience Agent
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-02
Listing for:
Accor Hotels
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
21c Museum Hotels in the United States is seeking a Front Desk Agent to be the face and voice of the property, welcoming guests, checking them in and out, and coordinating guest experiences with high attention to detail.
The role requires guest-focused service, cash handling accuracy, and strong communication in English. The position involves multitasking across reservations, inquiries, and front desk operations to support a seamless guest experience.
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